Awara Task Management

Awara Task Management System (ATMS) is a life cycle solution supporting service orders, task management and related projects, and invoicing the work done.

Service Order System

Any organization that provides services needs to register their orders for services, which may be service requests, assignments to lawyers, help desk tasks, programming or maintenance tasks, etc.

ATMS registers and classifies the requests, forwards them for approval and further assignment to a person/ business unit for processing.

ATMS supports collection and approval of requests, sends assignments, emails, RSS or SMS notifications for clients and employees and produces reports.

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Task Management Sub-System (TMS)

In optimal conditions, the work done by an entire organization relates to a planned work-scheme. "Planned" means that the management of that organization has devised every single person's daily tasks so that any activity performed supports the company’s goals. In that sense, all work performed should be like a brick fitting in the wall of final achievement.

This sub-system allows for the implementation and follow-up of projects and tasks through a “tree structure”. When implementing a new project, basic information (such as estimated duration, start date, deadlines, etc.) is entered into the system. Each sub-level task is assigned to certain employees within the tree directory structure. A variety of reports may be issued allowing analysis of both on-going and closed projects.

Upon entry of a request, the system identifies a preplanned project and matches the service request to an upper-level project. In case of new requests, the system offers and manages the implementation of the new project in a flexible manner or optionally stores the request in a default “box”.

Upon receipt of a request, the system matches it to an existing project. If a request cannot be matched to an existing project, the system offers and manages the creation of a new project or optionally stores the request in a default “box”.

  • TMS directs works to support a company’s goals and enables both agents and supervisors to evaluate work efficiency. TMS also enables forming a clear picture of team, department and business-line efforts.
  • TMS supports the implementation of feasible projects. When all participants understand the effect of their work, they may allocate their efforts accurately for any and each of the projects from their target-assignment.
  • TMS supports automated invoicing of work done thus enabling the final chain of corporate-wide efficiency.
  • TMS is linked to Time Sheet System (see below).

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    Time-sheet sub-system for processing information of work done

    The work performed by staff is monitored not only for internal administration purposes, but also to assess the level of customer service provided. Understanding fully the work and time function of a company's employees allows knowing where, what and why work has been done.

    This knowledge, in turn, allows prioritizing projects and allocating human resources and efforts accordingly. Customers value timely management of their assignments, as well as accurate reports on work done.

    Time recording is crucial to consulting companies and similar service providers since their income depends on accurate recording of their consultants' working time. Accurate time recording gives a competitive advantage by providing clients with a detailed description of the time spent on the payable services to be billed.

    Features in Time-sheet System

  • Optimized forms for data/input enables easy and effortless operation
  • Fast AJAX interface. AJAX enables faster, more responsive Web applications by combining various technologies: users spend less time on input of data
  • Support of several languages to input notes of work done
  • Integration with MS Office
  • Secure data and permission management
  • Use of both basic two-leveled project management (company - project) and advanced structures in connection with Awara Task Management System
  • Time-sheet system features a variety of reports, e.g. showing each person's involvement in a project on an hourly basis

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    Invoicing sub - system

    Awara Invoicing 3.0

    Awara Invoicing 3.0 is an advanced Invoicing and Accounts Receivable System. This system is designed for automated preparation of invoices, approval mechanism and automated delivery of invoices to clients. Emphasis is further placed on follow-up of payments or partial payments and intelligent reporting on receivables. This efficient system supports planning, processing and distribution of receivables.

    Awara solution is optimized for Russian Financial Administration practices, while taking into account the subsequent need for international reporting. Another special feature of this solution is the distributed usage, which is required due the latest internet technologies.

    Awara Invoicing 3.0 has built-in functions that consider transactions according to Russian Accounting Standards (RAS) and International Standards (such as IFRS or US GAAP). The system provides unique assistance to manage accruals of receivables and make appropriate adjustments.

    Awara offers to improve the efficiency of your organization by migrating your family of products into efficient, cost-saving financial administration. You can save up to 50- 80 % of work time when producing IFRS reports with Awara IFRS Reporter ©. Furthermore, Awara Invoicing 3.0 not only offers clear and powerful management of billing and receivables, but it is also an essential element of financial administration.

    Awara Task Management System incorporates an invoicing module. This task management system is a solution that supports your work flow from receipt of service request and management of assignments to recording work done in Time-Sheet system, and finally managing invoicing and control of receivables.

    Invoicing Module special features

  • Collects information on billable work from Time-Sheet System
  • Collects information on recurring billing based on fixed or other periodical assignments
  • Manages existing contracts and automates invoicing accordingly
  • Tracks third-party payments and enables subconsequent reimbursements
  • Creates electronic or paper prints
  • Automated sending based on client options
  • Bank-client integrations
  • Automated reference code/ automated matching to payments received
  • Advanced control tools for invoices to be created, issued invoices, and outstanding payments
  • Advanced control and approval steps in the process of creating invoices
  • Integrated with accounting systems
  • Built-in IFRS readiness
  • Integrated with ERP & CRM systems
  • Advanced reporting
  • Mobile
  • Multi-currency
  • Multi-branch
  • Multi-language
  • Secure access (log in) and segregation of duties (rights)

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